Cookie Policy
Last updated: February 3, 2026
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
2. How We Use Cookies
Sendra uses cookies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze how you use our service
- Improve our website performance
- Provide personalized content and features
- Ensure security and prevent fraud
- Measure the effectiveness of our marketing campaigns
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_token | Maintains user session | Session |
| csrf_token | Security protection | Session |
| auth_remember | Remember login preference | 30 days |
3.2 Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users get error messages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics tracking | 2 years |
| _gid | Google Analytics tracking | 24 hours |
| performance_metrics | Site performance monitoring | 7 days |
3.3 Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Store user settings | 1 year |
| theme_preference | Remember theme choice | 1 year |
| language_preference | Remember language choice | 1 year |
3.4 Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests.
| Cookie Name | Purpose | Duration |
|---|---|---|
| marketing_campaign | Track campaign effectiveness | 30 days |
| referral_source | Track referral sources | 30 days |
| conversion_tracking | Measure conversions | 90 days |
4. Third-Party Cookies
We may also use third-party services that set cookies on your device. These include:
- Google Analytics: For website analytics and performance monitoring
- Stripe: For secure payment processing
- Intercom: For customer support chat functionality
- Hotjar: For user experience analysis
5. Managing Your Cookie Preferences
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from being set
- Set preferences for specific websites
5.2 Browser-Specific Instructions
Google Chrome
Settings → Privacy and security → Cookies and other site data
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
5.3 Opt-Out Links
You can opt out of certain third-party cookies:
6. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- You may need to log in repeatedly
- Your preferences and settings may not be saved
- Some features may not work as expected
- You may see less relevant content
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: privacy@mailsendra.com
Address: [Registered business address to be added]
Phone: Please contact us by email at privacy@mailsendra.com